Refund & Return Policy
We want you to love your YAPZONE cover. If something isn’t right, here’s how returns and refunds work.
Return Window
You may request a return within 7 days of delivery.
Return Conditions
Items must be unused, in their original condition and packaging, with all tags intact. Returns that don’t meet these conditions may not be accepted.
Non-Returnable Items
Customized or personalised covers, and items marked as final sale, are not eligible for return unless they arrive damaged or defective.
Damaged or Wrong Item
If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos, and we’ll arrange a free replacement or refund.
How to Initiate a Return
Email anilpalpxl@gmail.com with your order number and reason for return. Our team will guide you through the process.
Refund Timeline
Once your return is received and inspected, refunds for prepaid orders are processed to the original payment method within 5–7 business days. For COD orders, refunds are made to your bank account/UPI after we collect your details.
Contact
Need help? Email anilpalpxl@gmail.com.